Defining Moments Award
Today’s customers don’t experience brands by channel—they experience them in moments. This award honors a brand that put the customer at the center of everything they do, showing up powerfully in a moment that truly mattered. By meeting customers where they are—across culture, conversation, and community—the winner delivered timely, relevant experiences that resonated in the moment and drove meaningful impact.
Submit your nomination anytime until September 14, 2026 at 11:59 p.m PT.
Your submission will automatically be considered for the CX Unifier of the Year award.
Your First & Last Name
Your Company Email
Your Company Name
If you are nominating someone other than yourself, please provide the name, email address and company of the nominee.